Stick Online Forums

General => Tech Support & Bugs => Topic started by: BlackDemonX on April 17, 2011, 09:53:46 PM

Title: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 17, 2011, 09:53:46 PM
So yea, uhhh i wanna play. but i keep getting this. (http://img59.imageshack.us/img59/4685/unledjax.png) (http://img59.imageshack.us/i/unledjax.png/)

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Title: Re: Help please i just donated. :) Error when running game.
Post by: Meiun on April 17, 2011, 10:00:43 PM
Hrmm, strange. What operating system are you using just out of curiosity? One thing you might want to try, is to right click the game and select "Run as Administrator" if you are using Vista or Windows 7 (that is, assuming you do have administrator privelages on that computer).
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 17, 2011, 10:01:52 PM
Im running  " Windows Vista" Basic and im using an Acer Aspire One Laptop
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 17, 2011, 10:05:16 PM
Also Ran as administrator and turned my firewall and Virus protector off. Still got the same error.
Title: Re: Help please i just donated. :) Error when running game.
Post by: sly 3 4 me on April 17, 2011, 10:10:13 PM
Which version of DirectX are you currently running on the system? Try running the game in compatibility mode with Windows by right clicking the .exe and clicking the compatibility tab and setting it to a Windows XP Service Pack.
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 17, 2011, 10:15:51 PM
(http://img812.imageshack.us/img812/2676/unleduy.png) (http://img812.imageshack.us/i/unleduy.png/)

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Which one?
Title: Re: Help please i just donated. :) Error when running game.
Post by: RayRay on April 17, 2011, 10:37:59 PM
Sometimes I get that error when testing my games while watching YouTube and playing Minecraft all at once. This could be because you don't have enough memory. I don't mean hard drive space, I mean the physical memory. Could you tell me how much memory you have? You can do this by pressing Ctrl+Alt+Del, opening Task Manager, and clicking the Performance tab.

I'm not sure how Vista displays it, but try looking at these two:

Also I think you're better off showing a picture instead if you don't know the maximum.

Hope I didn't get you lost. :P

Also #2, that's the right compatibility mode. (the one that's highlighted)
Title: Re: Help please i just donated. :) Error when running game.
Post by: sly 3 4 me on April 17, 2011, 10:41:56 PM
The one you currently have highlighted is the one you should try to run it on. I believe he should have enough memory to run a gamemaker application simply because he is able to run Windows Vista, considering how much of a memory hog it is to even run.  :P
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 17, 2011, 10:51:42 PM
What Do? D: (http://img685.imageshack.us/img685/5910/unledkx.png) (http://img685.imageshack.us/i/unledkx.png/)

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Title: Re: Help please i just donated. :) Error when running game.
Post by: RayRay on April 17, 2011, 10:55:23 PM
Quote from: BlackDemonX on April 17, 2011, 10:51:42 PM
What Do? D: (http://img685.imageshack.us/img685/5910/unledkx.png) (http://img685.imageshack.us/i/unledkx.png/)

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Yeah, I think you have enough memory, ~2 GB. So if that isn't the problem, what is...?

I suggest that compatibility mode Sly suggested and hopefully it works. When Windows went Vista, a lot of things couldn't work, so try that.
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 17, 2011, 10:57:27 PM
Ive done everything you guys have said and its not working. :(  It sucks that it works on my slow computer though... It's an old Dell computer. Windows XP/ -__-
Title: Re: Help please i just donated. :) Error when running game.
Post by: Meiun on April 17, 2011, 11:01:01 PM
I would also suggest the compatibility mode, that would have been one of my next suggestions. The only other thing that comes to mind at the moment, which is probably a stretch, is to ensure your graphics drivers are up to date. Although I'd imagine you would most likely get a different kind of error if they had anything to do with it anyways.

I keep feeling like there is something I'm forgetting though, and that I've seen this error before. So I will keep thinking and let you know if I think of anything else. In the mean time, I'd try the comatibility mode, run as admin, restarting your computer if you havn't already, and ensuring you have the latest windows updates/graphics drivers.
Title: Re: Help please i just donated. :) Error when running game.
Post by: sly 3 4 me on April 17, 2011, 11:10:56 PM
Well, before we attempt to see if the way you're running the game or what is configured is the underlying cause, I think you should try to run another gamemaker game to see if it's a problem on gamemaker games with your computer. Would you mind posting your directx diagnostics information here? It can be done by following these steps

1 From your Windows "Start" button, select "Run...". Type run into the search box.

2 Type DxDiag in the "Open:" field and hit Enter.

3 DxDiag will start, and may display a prompt that begins "Do you want to allow DxDiag to check if your drivers are digitally signed..." Answer "Yes" to this query if it appears.

4 A window entitled "DirectX Diagnostic Tool" appears, and in the lower left corner, a bar will begin to collect the DxDiag information relating to the system's hardware and Windows component configuration.

5 When the progress indicator disappears, hit the "Save All Information" button. Save this file as DxDiag.txt where it can be easily located. By default, DxDiag will place this file on the Desktop.

Note: If you do not see a button that allows you to save the output, you will need to log on to Windows as the Administrator.


After doing this post the contents in the .txt here. Also, if you read this Meiun would it be possible to add the ability to add attachments to posts through the 'additional options...' menu when creating a post? It would make it easier for events such as this or similar problems.

Here's an image if you're having problems once running the DxDiag:

(http://www.pctipstricks.com/pictures/Windows-Vista-DxDiag-tool-Save-As-Screen-after-clicking-on-Save-All-Information.jpg)
Title: Re: Help please i just donated. :) Error when running game.
Post by: Mr Pwnage on April 17, 2011, 11:23:37 PM
Well sadly this isn't helpful, but I recognize that error. That is the game maker "fluke" error. It's pretty rare, and when it happens nobody knows the !@#$ why. It's only ever happened to 1 of my games when run on certain computers. Nobody really knows why it happens...some weird internal GM thing.
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 18, 2011, 03:20:43 PM
(http://img805.imageshack.us/img805/3448/unledeh.png) (http://img805.imageshack.us/i/unledeh.png/)

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this?
Title: Re: Help please i just donated. :) Error when running game.
Post by: Meiun on April 18, 2011, 03:32:08 PM
Ahh your running on a netbook? I noticed you have an atom processor which is definitely an indication of that. Could you possibly find and post the graphics card information from the dxdiag? You could either probably find it in that file listing, or just by going to the Device section under the Display tab.
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 18, 2011, 03:43:08 PM
(http://img24.imageshack.us/img24/585/unledji.png) (http://img24.imageshack.us/i/unledji.png/)

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Does it not work for Net Books?
Title: Re: Help please i just donated. :) Error when running game.
Post by: Meiun on April 18, 2011, 03:57:12 PM
It depends entirely on the specs of the netbook really. I have a netbook that it runs fine on, and I know of a few others who have done so as well. It certainly is a possibility that it could have something to do with it though. Your card certainly has enough video memory to run it (although Im sure most of that is borrowed from your system RAM), but as for the card itself I don't know too much about it. Typically Intel integrated graphics cards are pretty awful, especially in highly mobile based devices. But even then, I'd be quite surprised if the game didnt even start up.

When you click on the battery indicator on your task bar, what power plan does it list you as using? I would try to make sure it's on the high/maximum performance one if you can and see if that has any impact. I'm really not quite sure what else to try at this point if you have tried everything else.
Title: Re: Help please i just donated. :) Error when running game.
Post by: sly 3 4 me on April 18, 2011, 05:08:01 PM
That is indeed enough memory to run the game in any case. Even the processor speed should be sufficient enough to run it. I have less VRAM than that and it runs fine. Try setting your resolution to a different setting and see if it works. Try 1280x800, you can change it back if it doesn't work afterward. This may cause the icons on the desktop to become ajar, it should be fine though since you have an image with the desktop on the first page if this does happen. Stick-online by default asks for 1024x768 as the recommended resolution.
Title: Re: Help please i just donated. :) Error when running game.
Post by: Meiun on April 18, 2011, 06:48:31 PM
He has enough total video memory available, but I believe the card itself is extremely crude if I'm not mistaken. But even then, I'd still imagine it would be good enought to at least start the game. But I really don't know enough about it to say for sure. Setting the resolution differently probably wouldn't have much of an impact. As long as your resolution is at 1024 wide, and 600 high, you should be fine.

However, I did just notice that your color depth is set to only 16 bit? I would imagine that would cause an issue well before the resolution would. I would try setting that up to 32 bit and see if that helps.
Title: Re: Help please i just donated. :) Error when running game.
Post by: sly 3 4 me on April 18, 2011, 07:06:50 PM
Ah, yes. I did not notice it said 16 bit because the image is kind of hard to read with the size of the image. I should have enlarged it. I believe if it's under 24 bit it's possible for it to be a problem, so yeah, set it to 32 bit.
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on April 18, 2011, 07:44:19 PM
 (http://img571.imageshack.us/img571/7913/unledza.png) (http://img571.imageshack.us/i/unledza.png/)

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Im pretty sure it's just my Net Book, thanks for all the help though guys, i really appreciate it.
Title: Re: Help please i just donated. :) Error when running game.
Post by: sly 3 4 me on April 18, 2011, 07:59:07 PM
Looked around a bit and received a few reports of problems with that net-book and Gamemaker. Maybe people noted the GPU wasn't powerful enough to run it. There were a few other reports of the problem being fixed when they installed a windows update. Is your system fully updated with windows updates? Another report showed it worked in 800x600 resolution for some reason, lol.
Title: Re: Help please i just donated. :) Error when running game.
Post by: CherryPie on April 19, 2011, 04:34:25 AM
Sorry for being off-topic, but I remember you from 2007 BDX, hope you'll make it back in-game :)
Title: Re: Help please i just donated. :) Error when running game.
Post by: KaptainKohl on August 11, 2011, 06:55:03 PM
Did you ever fix it? i have some information that might help

When i have made games in gamemaker i found that this error sometimes happened when i made to large of sprites that the computer couldn't load in the game. so i think its just your computer that cant load the game right.

since you haven't posted in 4 months i think you fixed this.
Title: Re: Help please i just donated. :) Error when running game.
Post by: krele on August 11, 2011, 10:22:13 PM
GAH! I hate that one!

As far as I know this is mostly caused by memory issues. Also by redrawing a room in a draw event, or by calling a script from itself... So it must be a memory issue of some sort :S
Title: Re: Help please i just donated. :) Error when running game.
Post by: Forum on August 11, 2011, 11:26:28 PM
Quote from: KaptainKohl on August 11, 2011, 06:55:03 PM
Did you ever fix it? i have some information that might help

When i have made games in gamemaker i found that this error sometimes happened when i made to large of sprites that the computer couldn't load in the game. so i think its just your computer that cant load the game right.

since you haven't posted in 4 months i think you fixed this.
I saw him in game so its fixed. But you do realize your post doesn't provide info that can accually help him, its not his computer, it was his netbook.

And you necroed 4 month topic ;(
Title: Re: Help please i just donated. :) Error when running game.
Post by: RainbowDash on August 12, 2011, 09:52:22 AM
I think it could be a problem with your DirectX. Could be missing some files or something bad happen to them.

Goto http://www.microsoft.com/download/en/details.aspx?id=35 and download and install this to make sure its not that. After installing it restart your computer and try and run the game.

If that does not work then its most likely really bad graphics/sound drivers.
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on October 11, 2011, 12:06:56 PM
Im gonna try that as of now RainBow Dash, and yea, its been 4 months and i never got it fixed. lol
Title: Re: Help please i just donated. :) Error when running game.
Post by: Loganvz123 on October 16, 2011, 04:21:58 AM
Quote from: CherryPie on April 19, 2011, 04:34:25 AM
Sorry for being off-topic, but I remember you from 2007 BDX, hope you'll make it back in-game :)
Ditto.
Title: Re: Help please i just donated. :) Error when running game.
Post by: BlackDemonX on October 19, 2011, 12:49:59 AM
If i can play Ragnarok Online, you'd think i'd be able to play Stick Online. :/ but it doesn't even start...
Title: Re: Help please i just donated. :) Error when running game.
Post by: Mr Pwnage on October 19, 2011, 02:38:32 PM
Elaborate please? What does the error say? Take a screenshot?